Términos del servicio

TERMS OF SERVICE

Last updated: October 25, 2026

Welcome to ELSY ROSE. These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and online store available through elsyrose.com (the “Site”).

Throughout these Terms, the terms “ELSY ROSE,” “we,” “us,” and “our” refer to ELSY ROSE. The terms “you” and “your” refer to any visitor, customer, or user of the Site.

By accessing our Site, creating an account, placing an order, or purchasing any product from us, you agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies posted on our Site.

If you do not agree with these Terms, please do not use the Site.

1. ONLINE STORE TERMS

By using this Site, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use the Site.

You may not use our products or services for any illegal, unauthorized, or fraudulent purpose.

You may not transmit viruses, malicious code, or any technology intended to damage, interfere with, or disrupt the Site or any related service.

Any violation of these Terms may result in the suspension or termination of your access to our services.

2. CUSTOMER ACCOUNTS

Some features of the Site may require you to create or access a customer account.

You are responsible for maintaining the security of your account and for ensuring that the information associated with your account is accurate and current.

You agree to notify us promptly if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts that we reasonably believe are being used fraudulently, unlawfully, or in violation of these Terms.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display our products, colors, images, sizes, descriptions, and other information as accurately as possible.

However, the appearance of colors may vary depending on your device, display settings, lighting, photography, and other factors.

Measurements and sizing information are provided as a general guide and may vary slightly between products or manufacturers.

We do not guarantee that every product image, description, color, measurement, or other product detail will be completely free from minor variations.

Product availability is subject to change without notice.

4. INVENTORY AND AVAILABILITY

Products displayed on the Site are subject to availability.

Inventory quantities may change as orders are placed or inventory information is updated by our fulfillment or supply partners.

Adding an item to your cart does not reserve the product.

We reserve the right to discontinue any product, limit quantities, restrict sales, or cancel an order if a product becomes unavailable.

If we are unable to fulfill an item after you have placed an order, we may offer a replacement, store credit, or refund, as applicable.

5. PRICES

All prices displayed on the Site are shown in the currency indicated during your shopping experience.

Prices may change at any time without prior notice.

The price applicable to your purchase will generally be the price displayed at the time you submit your order, except in cases of obvious pricing errors, technical errors, or other mistakes.

Sales, promotions, discount codes, and special offers may be modified or discontinued at any time.

Unless otherwise stated, promotions cannot be combined.

6. ORDERS

When you place an order, you are making an offer to purchase the products in your order.

Receiving an order confirmation does not necessarily mean that your order has been accepted for fulfillment.

We reserve the right to accept, reject, limit, or cancel any order for reasons including, but not limited to:

Product unavailability
Suspected fraud
Pricing or product information errors
Payment authorization problems
Incorrect shipping information
Violation of these Terms
Orders placed for unauthorized resale or other prohibited purposes

If we cancel an order after payment has been processed, we will issue an appropriate refund for the canceled portion of the order.

7. PAYMENT

You agree to provide current, complete, and accurate billing and payment information when making a purchase.

Payments may be processed by third-party payment providers.

We do not necessarily store your complete payment card information directly on our servers.

Your payment may be subject to additional terms, security checks, fraud-prevention measures, or authorization requirements imposed by your payment provider or financial institution.

8. SHIPPING AND DELIVERY

Shipping times shown on the Site are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Delivery times may be affected by factors outside our reasonable control, including:

Carrier delays
Weather conditions
High order volumes
Holidays
Incorrect addresses
Transportation disruptions
Supplier or fulfillment delays
Other circumstances beyond our control

Customers are responsible for providing a complete and accurate shipping address.

We are not responsible for delays or delivery problems caused by incorrect or incomplete information provided by the customer.

Shipping terms, costs, estimated delivery times, and any applicable restrictions are further described in our Shipping Policy.

9. RETURNS, REFUNDS, AND EXCHANGES

Returns, refunds, and exchanges are governed by our Refund Policy.

Before placing an order, we encourage customers to review product descriptions, sizing information, shipping information, and our Refund Policy carefully.

Products must meet the requirements stated in our Refund Policy to qualify for a return, refund, or exchange.

Nothing in these Terms limits any mandatory consumer rights that may apply under applicable law.

10. PROMOTIONS AND DISCOUNT CODES

From time to time, we may offer promotional prices, coupons, discount codes, free shipping offers, or other promotions.

Promotions may be subject to additional conditions, including expiration dates, minimum purchase requirements, product exclusions, geographic restrictions, or usage limits.

We reserve the right to cancel, modify, suspend, or refuse a promotion where permitted by law, including in cases of misuse, fraud, technical errors, or unauthorized distribution.

11. ACCURACY OF INFORMATION

We attempt to keep information on the Site accurate and current.

However, there may occasionally be typographical errors, inaccuracies, omissions, pricing errors, inventory errors, or other mistakes.

We reserve the right to correct errors, update information, change product details, or cancel orders affected by incorrect information at any time, subject to applicable law.

12. THIRD-PARTY SERVICES

Our Site may use or integrate services provided by third parties, including payment processors, shipping providers, analytics providers, authentication services, advertising platforms, and fulfillment partners.

Your use of certain third-party services may also be subject to the applicable third party's terms and privacy policies.

We are not responsible for the independent practices, availability, content, or services of third-party websites or platforms that we do not control.

13. SHOPIFY

Our online store is hosted and supported through Shopify.

Shopify provides the e-commerce platform that enables us to offer our products and services online.

Certain technical, payment, authentication, account, checkout, and related functions may therefore be provided or supported by Shopify or its service providers.

14. GOOGLE SIGN-IN AND OTHER AUTHENTICATION SERVICES

We may allow customers to create or access their accounts using third-party authentication providers, including Google.

If you choose to use a third-party sign-in option, information may be exchanged between the authentication provider and our store as necessary to authenticate your account.

Your use of these authentication services may also be subject to the applicable provider's terms and privacy policy.

For more information about how we handle personal information, please review our Privacy Policy.

15. INTELLECTUAL PROPERTY

Unless otherwise stated, the Site and its content, including our brand name, logos, graphics, images, text, layouts, design elements, and other original materials, are owned by or licensed to ELSY ROSE and are protected by applicable intellectual property laws.

You may use the Site only for personal, non-commercial shopping purposes.

You may not copy, reproduce, distribute, modify, publish, sell, license, exploit, or commercially use our protected content without prior written permission.

16. PROHIBITED USES

You may not use the Site:

For unlawful or fraudulent activities
To impersonate another person
To submit false or misleading information
To interfere with the security or operation of the Site
To distribute malware or malicious code
To scrape, crawl, or collect information through unauthorized automated methods
To attempt unauthorized access to accounts or systems
To infringe intellectual property rights
To harass, abuse, threaten, or harm others
To circumvent security or fraud-prevention measures

We reserve the right to restrict or terminate access to the Site for prohibited activity.

17. USER CONTENT AND COMMUNICATIONS

If you submit reviews, comments, photographs, messages, feedback, suggestions, or other content to us, you confirm that you have the right to provide that content.

You may not submit unlawful, defamatory, threatening, fraudulent, obscene, infringing, or malicious content.

Where permitted by law, you grant us permission to use feedback and other voluntarily submitted content for purposes related to operating and promoting our business, subject to our Privacy Policy and any separate agreement that may apply.

18. PRIVACY

Your privacy is important to us.

Our collection, use, disclosure, and protection of personal information is described in our Privacy Policy.

By using the Site, you acknowledge that your personal information may be processed in accordance with our Privacy Policy and applicable law.

19. DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, the Site and its services are provided on an “as is” and “as available” basis.

We do not guarantee that the Site will always be uninterrupted, error-free, secure, or available at all times.

Nothing in this section excludes warranties or rights that cannot legally be excluded under applicable consumer protection laws.

20. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, ELSY ROSE will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products.

This limitation does not apply where liability cannot legally be excluded or limited.

Nothing in these Terms is intended to waive any mandatory rights available to consumers under applicable law.

21. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless ELSY ROSE and its affiliates, service providers, employees, representatives, and partners from claims, losses, liabilities, costs, or expenses arising from your unlawful use of the Site, your violation of these Terms, or your infringement of the rights of another person.

22. TERMINATION

We may suspend or terminate your access to the Site or customer account if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, abused our services, or created a security risk.

Termination does not affect obligations or rights that arose before termination.

23. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.

24. NO WAIVER

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

25. CHANGES TO THESE TERMS

We may update these Terms from time to time.

When we make changes, we may update the “Last updated” date at the top of this page.

The version posted on our Site will be the current version.

Your continued use of the Site after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

26. APPLICABLE LAW

These Terms will be interpreted in accordance with applicable laws and regulations.

Nothing in these Terms limits any consumer protection rights that cannot legally be waived or excluded.

27. CONTACT INFORMATION

Questions about these Terms of Service may be sent to us through the contact information provided on elsyrose.com.

Website: https://elsyrose.com